FAQ's


What is a "subscription box"? - A subscription box is a product that will automatically renew every month. Once renewed it will ship out to you automatically until you cancel. It will renew for the same product your initial purchase was for.  TarotBox renews on the 15th of the month. Reckless OracleBox renews on the 28th of the month. They will renew on those dates after your first Box is received. 

Do you ship Internationally? - Yes we do, although it can get a bit expensive for you. At check out it will calculate your country and the rate. We are not responsible for any Duties, Taxes or fees that may occur once it is shipped and out of the United States. If you have any questions, please contact us. 

Do you accept returns? - We do not accept returns. However if anything was broken in the shipping process please let us know along with a photo of the item. We are happy to get a  replacement item shipped out (when available). 

Do you do refunds? - I do not issue refunds. If you have ANY questions about our products, PLEASE contact us before ordering. If you have concerns about your order, please contact us so we can make every effort to correct the situation. We work hard to ensure complete satisfaction for all of our customers. 

* We are not responsible for any shipments not received or misdirected because of  incorrect mailing addresses. Please contact us or update your mailing address in your account anytime there is a change.  Thank you.